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5.3. File complaint against a hospital

The Joint Commission for Accreditation of Health Care Organizations  (JACHO) is an independent, not-for-profit organization, The Joint Commission accredits and certifies more than 19,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

Their Mission:  To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. 

Vision Statement:  All people always experience the safest, highest quality, best-value health care across all settings.

File a Complaint - for telephone information: (800) 994-6610, available weekdays, 8:30 a.m. to 5 p.m., Central Time. 

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