HomeDisaster Relief & Emergency PreparednessDisaster Relief & Assistance SourcesTexas-Hurricane Harvey Relief Programs

1.7. Texas-Hurricane Harvey Relief Programs

DME or AT replacement or repair

Harris County Recovery Network resource list including:


Organizations working with individuals who need durable medical equipment (DME)/assistive technology (AT) or if you have DME/AT to offer, please sign your organization up in Portlight's Portal to receive/donate DME or AT Portlight Strategies Harvey Disability Survivor Hotline (800) 626-4959

Coalition for Barrier Free Living (713) 974-4621

Easter Seals of Greater Houston Bridging Apps (713) 838-9050

Living Hope Wheelchair Association (281) 764-6251 medical supplies and equipment 

Project C.U.R.E. (303) 792-0729 collects and distributes medical supplies and services

Rehabilitation Services Volunteer Project (RSVP) (855) 825-RSVP (7787) services include medical care, nursing care, pharmacist management, physical therapy, occupational therapy, speech therapy, neuropsychological evaluation, social work and spiritual care.

The medical equipment division (RSVP-MED) provides durable medical equipment (such as wheelchairs, bathroom equipment, and walkers) to individuals in our community with disabilities (regardless of diagnosis) who lack access to this equipment.

United Spinal Association of Houston  (713) 364-4724 a comprehensive peer network and resource hub

Individuals-Lost or damaged wheelchairs

Pride Mobility and Quantum Rehab power chair hotline at (800) 800-4258

Or Providers:

Great American Mobility: (832) 445-0956

National Seating and Mobility: (713) 791-9080

Nu Motion: (713) 791-1011

Travis Medical Supply: (713) 468-0696


CMS Guidance on Emergency Durable Medical Equipment Replacement

The Centers for Medicare and Medicaid Services has issued a blanket waiver to suppliers of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) where DMEPOS is lost, destroyed, irreparably damaged, or otherwise rendered unusable. Under this waiver, the face-to-face requirement, a new physician's order, and new medical necessity documentation are not required for replacement.

Suppliers (still must be a CMS contract provider or sub-contractor of that provider) must still include a narrative description on the claim explaining the reason why the equipment must be replaced and are reminded to maintain documentation indicating that the DMEPOS was lost, destroyed, irreparably damaged or otherwise rendered unusable because of the hurricane.  

Texas Technology Access Program works to increase access for people with disabilities to Assistive Technology that provides them more control over their immediate environments and an enhanced ability to function independently. This organization operates many programs that can help people get connected to the tools they need to thrive.  Toll-free (800) 828-7839

Medical supplies

If you are the parent or a family member of a child with complex medical needs, and you need specific medications or medical supplies, complete Protect TX Fragile Kids form 

STAR + PLUS Managed Care Organizations

Many Houstonians with disabilities, including children and older adults, are insured through STAR+PLUS and STAR Kids managed care programs. These programs can help individuals get address healthcare-related needs in the wake of the storm. The contact numbers and Harvey focused websites for managed care organizations serving Texas Health and Human Services Commission are:

Amerigroup: 24/7 Disaster Relief Nurse Help Line: (866) 417-7107; Member Services: (800) 600-4441

Molina Healthcare (866) 449-6849 

Superior Healthplan (866) 516-4501 

United Health Care STAR+PLUS (877) 352-7798 and STAR Kids (800) 349-0550 

If you do not know the name of a health plan, or do not have the health plan's number available, contact the HHSC managed care helpline to get the survivor's health plan information at (800) 566-8989.

Need a communication device (AAC/SGD)? 

Make a request though United States Society for Augmentative and Alternative Communication (USSACC) (log-in required)

Need Autism-related equipment?

If you are an individual with Autism or the family member of someone with Autism and have been impacted by Harvey, please complete the survey form 

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