14.13. The Board of Veterans' Appeals
Board of Veterans' Appeals
Board of Veterans’ Appeals Response to COVID-19
The Board of Veterans’ Appeals (Board) is making changes to keep Veterans safe from exposure to COVID-19 while continuing its mission of providing hearings and deciding appeals.
For updates on COVID-19 Click here
The Board of Veterans' Appeals (Board) is a part of the Department of Veterans Affairs (VA), located in Washington, D.C. The Board’s mission is to conduct hearings and decide appeals properly before the Board in a timely manner.
What does the Board do?
The Board Appeals Metrics page is now available with additional details. The link is also available in the Resources links to the right.
If a Veteran is affected by any natural disaster such as a hurricane, earthquake, or flood, he/she may request that his/her appeal be advanced on the docket. Veterans are strongly encouraged to submit their request in writing, and can include evidence such as newspaper clippings, pictures, FEMA declarations etc., in order to support their request. Requests can be sent directly to the Board’s fax line: 844-678-8979 (Toll Free). Veterans are instructed to include their name, VSO’s name (if applicable), and their claim number. For more information on advancement on the docket, please visit our customer service page.
Affected by a Natural Disaster?
Here is a list of Hearing Team coordinator points of contact by region. If Veterans, Veteran Service Organizations or Regional Offices have questions about their hearings these are the appropriate people to contact. For general inquiries, please access Appeals Status on VA.gov (information below) or phone 1-800-827-1000.
Who is my Hearing Coordinator?
How do I Access the Status of My Appeal?
Appeals Status on VA.gov
The VA Launched the appeals status tracker and now Veterans with a compensation appeal can view their past and current appeals issues, receive alerts for deadlines when action is required, preview the next events in their timeline, and see estimates of how long it will take to reach those events. This is the fastest method for obtaining appeals status for Veterans. Additional information is in the links at the bottom of the page.
What is Appeals Modernization?
On August 23, 2017, the Veterans Appeals Improvement and Modernization Act of 2017 was signed into law. The new law takes effect in February 2019.
It creates a new decision review process, which features three lanes:
Higher-Level Review – An entirely new review of the claim by an experienced adjudicator
Supplemental Claim – An opportunity to submit additional evidence
Appeal – Review by the Board of Veterans’ Appeals .
Video overview of the new VA Appeals Modernization Act (AMA): Appeals Modernization Act Brief Explanation.
How do I file an Appeal?
Anyone who is not satisfied with the results of a claim for Veterans benefits (determined by a VA RO, VHA medical center, or other local VA office) should read the pamphlet above. It is intended to explain the current steps involved in filing an appeal and to serve as a reference for the terms and abbreviations used in the appeal process. Updates to this process as a result of the Veterans Appeals Improvement and Modernization Act of 2017 are forthcoming.
Additional information about the VA Appeals Status Tool